At Fairouza, we aim to ensure you are fully satisfied with your purchase. If you wish to exchange your kaftan, we offer a straightforward process.

Exchanges

• Eligibility: Exchanges are available within 7 days of purchase.
• Condition: The item must be in its original condition, with no alterations made, and all tags attached.
• Process: To initiate an exchange, please contact our customer service team at [email/contact info] with your order details. We will guide you through the exchange process.

Note: Returns are not accepted.